Privacy Policy

1. Introduction

Analcmarro Kids ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website analcmarro.media and use our services.

This policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

2.1 Information You Provide Directly

• Newsletter Subscription: Email address and optional name
• Contact Forms: Name, email address, and message content
• Feedback and Surveys: Responses you provide voluntarily

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Cookies and Tracking: As described in our Cookie Policy

2.3 Third-Party Information

We may receive information about you from third-party services such as social media platforms if you interact with our content on those platforms.

3. How We Use Your Information

3.1 Primary Purposes

• Providing and maintaining our website and services
• Sending newsletters and educational content (with consent)
• Responding to your inquiries and customer service requests
• Improving our website content and user experience

3.2 Secondary Purposes

• Analyzing website usage and trends
• Ensuring website security and preventing fraud
• Complying with legal obligations
• Marketing communications (only with explicit consent)

4. Legal Basis for Processing

We process your personal information based on:

• Consent: For newsletter subscriptions and marketing communications
• Legitimate Interests: For website analytics and security
• Legal Obligation: When required by Canadian law
• Performance of Service: To provide requested information and support

5. Information Sharing and Disclosure

5.1 We DO NOT Sell Personal Information

We do not sell, trade, or rent your personal information to third parties for commercial purposes.

5.2 Permitted Disclosures

We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our website (email service providers, analytics services)
• Legal Requirements: When required by law, court order, or legal process
• Safety and Security: To protect the rights, property, or safety of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

5.3 Third-Party Service Providers

Our trusted service providers include:

• Email marketing platforms for newsletter delivery
• Web analytics services for usage statistics
• Hosting providers for website infrastructure
• Customer support tools for inquiry management

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Newsletter Subscriptions: Until you unsubscribe or request deletion
• Contact Inquiries: 2 years from last contact
• Analytics Data: Aggregated data retained for 3 years
• Legal Requirements: As required by applicable Canadian laws

7. Your Rights and Choices

7.1 Under Canadian Privacy Laws

You have the right to:

• Access: Request a copy of personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Withdrawal of Consent: Withdraw consent for processing at any time
• Complaint: File a complaint with the Privacy Commissioner of Canada

7.2 How to Exercise Your Rights

To exercise these rights, contact us at:

• Email: [email protected]
• Mail: 123 Queen Street West, Toronto, ON M5H 2M9, Canada
• Phone: (416) 555-0123

7.3 Newsletter Unsubscribe

You can unsubscribe from our newsletter at any time by:

• Clicking the unsubscribe link in any newsletter email
• Contacting us directly using the information above

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

8.1 Technical Safeguards

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security updates and patches
• Access controls and authentication measures

8.2 Organizational Safeguards

• Staff training on privacy and security practices
• Limited access to personal information on a need-to-know basis
• Regular review of privacy practices and procedures
• Incident response procedures for data breaches

9. International Data Transfers

Your personal information may be processed and stored outside of Canada, including in the United States, where our service providers are located. These countries may have different privacy laws than Canada. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our website provides information about children's clothing but is intended for use by parents and caregivers. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies as described in our Cookie Policy. You can manage your cookie preferences through our cookie consent tool or your browser settings.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last updated" date at the top of this policy
• Notify subscribers of material changes via newsletter
• Obtain additional consent if required by law

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Privacy Commissioner Contact

If you are not satisfied with our response to your privacy concerns, you may contact the Privacy Commissioner of Canada:

15. Effective Date

This Privacy Policy is effective as of March 1, 2024.